Software is one of the key features of the Škoda ENYAQ. It not only determines comfort and functionality, but also influences charging speed, assistance systems and connectivity. When buying a used car, it is particularly important to know exactly which version is installed in the vehicle.
This article only covers the first-generation software from 11/2020 to 10/2023. This includes version 2 and version 3 up to the current version 3.8.
Why software is so important
In electric cars, software replaces many classic control unit functions. It controls the drive, recuperation, battery management and air conditioning, manages online services and the entire infotainment system.
The differences between the versions are therefore not only cosmetic, but also noticeable in technical terms – for example, in terms of charging planning, stability or the range of functions offered by the assistants.
Software generations of the first ENYAQ series
| Version | Period / Introduction | Installation | Important changes |
|---|---|---|---|
| 2.x | 2020 – mid 2022 | Ex works | First generation, basis for later updates |
| 3.0 | since August 2022 | Workshop update | New charging display, more stable app connection, more charging power (too many to list them all) |
| 3.1 – 3.5 | 2022 – 2023 | Workshop update or OTA | Optimisations, bug fixes |
| 3.7 / 3.8 | since 2023 | Workshop update or OTA | latest version for Generation 1, improved camera and navigation performance |
All vehicles with software 2.x can be updated to 3.x. The update is carried out at the workshop and is free of charge for owners. Further details on the individual versions can be found here: https://www.skoda-auto.com/emobility/software-update
How to check the software version
You can find the current version number in the vehicle menu under ‘Information about the software’. If it is below 3.7, you should ask your dealer for an update to the latest version – ideally before purchasing, so that any errors or rework do not become your problem.
Features and limitations
- Preheating: First-generation vehicles do not have automatic battery preconditioning. Cold batteries charge more slowly in winter.
- Traction mode (80x): Only all-wheel drive vehicles that were delivered from the factory with software 3.0 have traction mode. Models that were later updated from 2.x to 3.x do not have this function.
- OTA updates: Partially possible, but not for main software. Major version upgrades still have to be carried out at the workshop..
Online services and licences
There are two key services in the ‘Shop’ menu:
Škoda Care Connect – SOS emergency call, remote vehicle access (e.g. air conditioning, charge status).
Licence duration: 10 years, rarely expired, but check.
Infotainment Online – map and traffic updates, charging station and car park search.
Licence duration: 3 years, renewable thereafter. Expired licence = no online route planning.
Both durations can be found in the vehicle menu in the ‘Shop’ section. If they have expired, you can use this to negotiate the price. PLEASE NOTE: Durations are brand-dependent and may vary!
Connectivity and everyday testing
All ENYAQ iV models support Apple CarPlay and Android Auto, both wired and wireless.
Before purchasing: pair and test your own devices. In particular, check:
- Does CarPlay/Android Auto start automatically?
- Does the connection remain stable?
- Does voice control (e.g. Siri, Google Assistant) work?
What you should check during the test drive
- Reaction time when starting the system
- Navigation and charging planning (does it display charging stations correctly?)
- Operating logic of climate control and media menus
- Camera system (especially in the dark)
- Functionality of all assistants (Travel Assist, Lane Assist, ACC)
If something about the software annoys you during the test drive, it will bother you even more in everyday use.
No more updates to expect
As things stand (end of 2025), no further software updates have been announced for Generation 1.
So if you own an ENYAQ with software 3.7 or 3.8, you are up to date. Later versions such as 4.x and 5.x are reserved exclusively for the second generation.
Conclusion
The software is one of the most important points to check and negotiate when buying a used ENYAQ.
A vehicle with the latest software 3.7 or 3.8, a functioning app connection and valid online licences offers a much more relaxed user experience.
An older system, on the other hand, can be noticeably restrictive – not technically unusable, but noticeably slower and less comfortable.